Industry Solutions: Utilities and Public Sector

 

Reduce operational costs and automate resource-consuming tasks, beginning with how information is captured, accessed and used. For utility companies and organisations carrying out billing and transaction processing, highgrove’s EDM solution provides a standardised flexible approach to meet the needs of different departments, users and processes.

All this with the control of a single, scalable system, easy to deploy and intuitive to use. With Document management that works seamlessly with terminal services, Web-based access and integrates with existing line-of-business applications, Highgrove’s EDM brings versatility and value to your business processes.

Key benefits of the highgrove solution include:

  • Provide departmental flexibility and enterprise control over archiving and workflow design, while still enabling corporate control to set and maintain the access and standards.
  • Convert resource-intensive manual processes like accounts payable processing and billing and transactional procedures to automated electronic workflows, saving time and money.
  • Open architecture and API’s maximise the value of existing technology investments while adding EDM functionality to back-office processes and existing applications.
  • Audit Trail tracks all events and ties them back to user actions and documents so you make consistent and precise decisions using the same tools and policies that manage the rest of your organisation
  • Enables secure information sharing between different offices, departments and people outside of the organisation.

Next Steps

For qualifying organisations, highgrove offers a complimentary document process audit. We will provide an analysis of your document capture and process systems and suggest recommendations for streamlining your procedures. In order to apply, please complete the 'information request' to the right.

Some of our clients in the Billing and Utilities sector:

Cork County Council

Veolia

Touchstone Housing Association

Some of the systems we have integrated with:

Infor

Oracle JD Edwards

Microsoft Dynamics

Sage

SAP

These are just a few of the many core systems we work alongside. If you want to get the most out of your legacy applications, we can help.

Information request








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"I can easily email, fax and retrieve documents. Accessibility is the key; it’s so effortless, in fact everything is there at my finger tips." Matthew Mills, Trelleborg Sealing Solutions

Contact

+44 (0)1332 695050
+44 (0)131 629 6564
+44 (0)20 7998 0100